Privacy Policy

Thank You for shopping with us. CLEAN BASIX (“We,” “Our,” or “Us”) is fully committed to protecting Your privacy. We collect statistical information on the products and pages You view. We analyze that information to enhance Your shopping experience with us. When You place an order, We collect basic information such as Your name, address, phone number, email address, and credit card information. We use this information to process and ship Your order, and to contact You regarding Your order and to answer any questions You may have. We may also share this information with certain suppliers, freight, and shipping companies and manufacturers for the sole purpose of processing and shipping Your order.

What information do We collect?

We may collect two different types of information, Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“Non-PII”). PII is information that identifies You as an individual – for example, Your name, address, telephone number, e-mail address, credit card information, billing address, and shipping information. Non-PII is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools, and other information that does not reveal Your specific identity. PII and Non-PII may be collected anytime You access or use a CLEAN BASIX website. CLEAN BASIX may also collect PII and Non-PII during in-person discussions, telephone conversations, and electronic or other written communications. We also collect information via cookies (see below).

We collect information from You when You register on Our website, place an order, collect a special offer, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, We may ask You for Your name, e-mail address, mailing address, phone number, credit card information, or other information. You may, however, visit Our site anonymously.

Like many websites, We use “cookies” to enhance Your experience and gather information about visitors and visits to our websites. Please refer to the “Do We use ‘cookies’?” section below for information about cookies and how We use them.

How do We use Your information?

We may use the information We collect from You when You register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize Your site experience and to allow Us to deliver the type of content and product offerings in which You are most interested.

To allow Us to better serve You in responding to Your customer service requests.

To quickly process Your transactions.

To administer a contest, promotion, survey, or other site feature.

How do We protect visitor information?

We implement a variety of security measures to maintain the safety of Your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When You place orders or access Your personal information, We offer the use of a secure server. All sensitive/credit information You supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do We use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to Your computer’s hard drive through Your Web browser (if You allow) that enables the site’s or service provider’s systems to recognize Your browser and capture and remember certain information. For instance, We use cookies to help Us remember and process the items in Your shopping cart. They are also used to help Us understand Your preferences based on previous or current site activity, which enables Us to provide You with improved services. We also use cookies to help Us compile aggregate data about site traffic and site interaction so that We can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist Us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help Us conduct and improve our business.

You can choose to have Your computer warn You each time a cookie is being sent, or You can choose to turn off all cookies. You do this through Your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at Your browser Help menu to learn the correct way to modify Your cookies. If You turn cookies off, You won’t have access to many features that make Your site experience more efficient and some of our services will not function properly. However, You can still place orders over the telephone by contacting customer service.

Public Forums: Please remember that any information you may disclose in any Member Directory, or other public areas of our Websites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

Do We disclose the information We collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties Your PII unless We provide You with advance notice, except as described below. The term “outside parties” does not include It also does not include website hosting partners and other parties who assist Us in operating our website, conducting our business, or servicing You, so long as those parties agree to keep this information confidential. We may also release Your information when We believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Non-PII may be provided to other parties for marketing, advertising, or other uses.

Who is Responsible for Safeguarding Usernames and Passwords?

If You acquire a CLEAN BASIX subscription, you warrant that the information You provide Us is truthful and accurate, and that You are not impersonating another person. You are fully responsible for all transactions with, and information conveyed to, CLEAN BASIX under Your subscription. You agree to immediately notify CLEAN BASIX of any unauthorized use of Your account or any other breach of security related to Your account. You agree that CLEAN BASIX is not liable, and You will hold CLEAN BASIX harmless, for any loss or damage arising from Your failure to comply with any of the foregoing obligations.

Who owns the photographs and testimonials on the CLEAN BASIX website?

You grant CLEAN BASIX permission to use any and all photographs, testimonials, or video or audio or digital recordings, taken by CLEAN BASIX or its agents or employees, or submitted by You to CLEAN BASIX (hereinafter “Photographs”) in any Media (including print, internet, film, television and no matter how distributed or published) for any purpose, which may include, but shall not be limited to, advertising, promotion, marketing and packaging of CLEAN BASIX or any product or service sold and marketed by CLEAN BASIX. You agree that this authorization to use Photographs may be assigned by CLEAN BASIX to any other party. You agree that the Photographs may be combined with other Photographs, sounds, text and graphics, and that the Photographs may be manipulated, cropped, altered or modified at CLEAN BASIX’ sole discretion. You agree not to charge a royalty or fee, and not to make any other monetary assessment against CLEAN BASIX in exchange for this Release and Assignment. You hereby release and forever discharge CLEA BASIX from any and all liability and from any damages You may suffer as a result of the use of the Photographs. You further acknowledge and agree that this Release is binding upon Your heirs and assigns. You agree that this Release is irrevocable.

How can You remove or modify the information You have provided to us?

To delete all of Your online account information from our database, please email and ask to have Your subscription and /or payment information canceled/removed. Please note that We may still maintain information about an individual sales transaction in order to service that transaction and for record-keeping. The foregoing notwithstanding, all Photographs and all rights of use pertaining to such Photographs, will forever remain the property and rights of CLEAN BASIX.

Third-party links

In an attempt to provide You with increased value, We may include third-party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, We welcome any feedback about these linked sites (including if a specific link does not work).

Except where expressly stated by CLEAN BASIX, CLEAN BASIX is not affiliated or associated with operators of any third-party websites that link to or are linked from any CLEAN BASIX-maintained website. CLEAN BASIX disclaims any responsibility for the accuracy or content of information found on third-party websites that link to or are linked from any CLEAN BASIX website. CLEAN BASIX disclaims any responsibility for the security of any information (including without limitation credit card and PII that You may provide to any third-party. CLEAN BASIX reserves the right, at any time and in its sole and absolute discretion, to block links to any CLEAN BASIX-maintained website through technological or other means without prior notice.

Changes to our policy

If We decide to change our privacy policy, We will post those changes on this page. Policy changes will apply to information collected after the date of the change.

Questions and feedback

We welcome Your questions, comments, and concerns about privacy. Please send Us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Contact information

  • Phone: 905-599-5059
  • Email:
  • Address: 1388 avonlea court, mississauga, ON, CANADA
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